Support

We're here to help you make meaningful connections

📧 Contact Us

For support, questions, or feedback, please reach out to us:

We typically respond within 24-48 hours.

🚀 Enhanced Support Features Coming Soon

We're working on building a comprehensive support experience for you. Soon you'll have access to:

In the meantime, please don't hesitate to email us with any questions or concerns. We're committed to providing you with the best possible experience.

Common Questions

How do I get started?
Download Ember from the App Store, create an account, and start uploading screenshots of your dating conversations to get AI-powered response suggestions.

What subscription plans are available?
We offer Free, Premium, and Diamond tiers with Weekly, Monthly, 3-Month, and 6-Month billing options. Longer plans offer significant savings.

How do I cancel my subscription?
You can manage or cancel your subscription at any time through your App Store account settings.

Is my data secure?
Yes, we take your privacy seriously. All data is encrypted and handled according to our Privacy Policy.